About

FAQs

Welcome to our Frequently Asked Questions (FAQs)!

Here you will find answers to queries and common questions.

Scroll through the topic headings to the right for answers to questions around these areas.

If you find that your query or question is not listed here, please contact the Community Career Hub.

 

About Learn Local organisations

What is a Learn Local organisation and where are they located?

Learn Local organisations across Victoria offer a range of education and training programs designed to meet your learning needs.

There’s a government registered Learn Local in your community that can help you return to study, improve your reading, writing and maths skills, gain a qualification, get a job or learn something new.

Learn Locals are friendly and welcoming, with qualified teachers who are focused on helping you succeed.

Find a Learn Local near you here or visit the Learn Local website: www.learnlocal.org.au

 

About the Community Career Hub

How do I use the Community Career Hub?

The Community Career Hub has some great tools to assist you when making your way through each section.

Click through to About this site for information on the different sections and content.

The Accessibility section will help you get the most out of your Community Career Hub experience.

There are Language and Bookmarking functions, text tools to increase the size of font, voice-overs for blind or vision impaired, and the site is responsive to IPads and Mobiles  – meaning you can quickly access Community Career Hub on the run!

You can also print pages from the site using the print icon.

 

Can the Community Career Hub help me find a job?

This website is not a job search engine.

Instead, it provides information, links and resources to help you become career ready.

How to Search for Work outlines ways you can look for jobs.

We have also listed common job search engine sites in our A-Z Resources.

You can also find links to various job search engines on the internet – type in ‘job search engine’ on Google.

 

When and why was the Community Career Hub created?

The site was created in 2015 to provide users, just like yourself, with a broad range of information, options and support to help you on your career journey -whatever stage you are at!

There is much information on the site across career development, study and training options, and finding the right job for you.

Search the helpful A-Z Resources and the Video Archive for helpful career and training links, tools and templates to assist with career and study planning,  job applications (resumes, cover letters, job interviews) and more!

 

How will career development help me?

According to the Career Development Association of Australia – “Career development refers to the lifelong process of managing learning, work, leisure and transitions at all ages and stages of life.”

It’s helpful to consider where you would like to progress in your career, what skills you have, what skills you would like to develop and grow.

For useful career development tools check our Career Plan section, and also the A-Z Resources for helpful links and documents in planning your career.

Really stuck? Contact a Learn Local organisation near you that can assist with career planning and training.

 

How can I gain work experience or find out about an industry?

For school students, see the I am Thinking About Leaving School section.

If you are interested in gaining work experience and are not a school student, many training programs and courses offer work experience as part of their program.

You can also look to volunteer to gain experience, or contact a potential employer to see if they would take you on board for work experience.

Also see the A-Z Resources for further information on work experience, apprenticeships, and training options

Really stuck? Contact a Learn Local organisation near you that can assist with career planning and training.

 

Do I need to complete the Career Plan section?

The Career Plan section will allow you to explore your interests, skills, abilities and values and to understand the training pathways to careers that may be best suited to you.

The section looks at

  • Skills, strengths and interests
  • Identifying Personal values
  • Work environments
  • Potential career challenges
  • Finances and budget planning
 

What are the A-Z Resources?

The Community Career Hub A-Z Resources is a helpful online job and career encyclopedia!

It provides helpful templates, web links to other helpful career, training and employment sites and documents specifically for helping you find the career you’re looking for.

And it’s free! so be sure to access, read and download what you need.

Not sure where to start? Use the search button (located on the top right corner of the website) to search for specific topics / tools related to what you’re looking for.

 

About the Learn Local Portal

What is the Learn Local Portal?

The Learn Local Portal is for Learn Local organisations in Victoria to communicate, collaborate and share information relating to programs and anything else relevant to your day-to-day operations.

Only Learn Local organisations can access the Learn Local Portal.

Learn Local organisations can use the portal to:

  • Upload and download useful resources that may assist you in planning and running your programs (A-Frames, ACFE project reports, templates and helpful documents)
  • Access tools and links that will assist in running your organisation more efficiently
  • Communicate between Learn Local organisations to share knowledge, ideas and resources.

This part of the hub will not be open to the public and will require a login and password.

After registering your Learn Local details, you will be able to access information and resources from fellow Learn Local organisations across Victoria.

We encourage you to upload your own resources for exchange.

Learn Locals can also communicate with each other through the portal forum or via private message. For further details on how to use the Learn Local Portal see the portal homepage once you have logged in!

To register, apply for registration. Once approved, you will be sent your username and password for the portal.

 

How do I create a login for the Learn Local Portal?

Only Learn Local organisations can access the Learn Local Portal.

You do not require a login to access the Community Career Hub.

A login (username and password) is only required for the Learn Local Portal.

To login to the Learn Local Portal, you need to be registered staff with a Learn Local organisation. Follow the links through the Learn Local Portal on how to create a login.

After registering your details, you will be able to access information and resources from Learn Local organisations across Victoria.

We encourage you to upload your own resources for exchange.

 

I have lost my Learn Local Portal username/password - how can I retrieve it?

Only Learn Local organisations can access the Learn Local Portal.

You do not need a password to access the information on the Community Careers Hub.

To access the Learn Local Portal, you need to be a registered Learn Local organisation, and apply for approval to Community Career Hub to access the portal with a username and password. Only Learn Local organisations can access the Learn Local Portal.

After registering your details, you will be able to access information and resources from Learn Local organisations across Victoria.

Click here to register to access the portal.

If you are a Learn Local organisation that has registered and has lost your password for the portal, please follow the prompts in the Learn Local Portal to recover your password.

 

Help - I'm really stuck!

I can't find a job

Finding a job can be hard work.

We recommend going through the Preparing for Work section and Career Plan to determine what area/industry you would like to work in.

Search the A-Z Resources for Resume Cover Letter and other helpful job and career templates.

To search for jobs, check the How to Search for Work section.

We list common job search engine sites here  – as well as in the A-Z Resources.

 

I can’t find the training I need for work

Consider the Study and Study Options sections to help you understand what training you may require.

Also check the A-Z Resources for further information.

Really stuck? Contact a Learn Local organisation near you that can assist with career planning and training.

 

How can I improve my English?

You can improve your spoken and written English by enrolling in an English language class at a Learn Local organisation in your community.

These classes are designed to help everyone improve their English, including newly arrived migrants and refugees settling in Australia.

They also offer adults the English language skills they need to live and work in the community; apply for and retain a job (paid or voluntary); gain entry into further study or complete an Australian qualification.

Learn Local tutors can work with you on a one-to-one basis or in a small group. Both pre-accredited and accredited training programs and courses are available in this learning area.

 

Where can I Study? How can I find out about particular courses/training?

You can use the Study section to search for your preferred course.

Or you can either go to a Learn Local or other training provider (University, Tafe or College) to ask questions. Visit their websites or even attend an Open Day to gain more information.

For links to different study organisations see the A-Z Resources.

 

I would like to speak to someone in person

Really stuck? Contact a Learn Local organisation near you that can assist with career planning and training.

Learn Local organisations across Victoria offer a range of education and training programs designed to meet your learning needs.

There’s a government registered Learn Local in your community that can help you return to study, improve your reading, writing and maths skills, gain a qualification, get a job or learn something new.

Visit the Learn Local website to find out more: www.learnlocal.org.au

For additional support networks and organisations, see the A-Z Resources.